Privacy Policy

1. Introduction

Evokoa ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of personal data when you use our website and operational intelligence platform (the "Service"). This Policy is governed by and construed in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

2. Personal Data We Collect

In the course of providing our Service, we may collect personal data, including but not limited to:
• Account Information: Name, business email address, job title, and company name.
• Operational Data: Data generated through the use of the Service, which may include communications, workflow logs, and unstructured data ingested by our intelligence graph as instructed by your organization.
• Technical Data: IP addresses, browser types, and usage metrics automatically collected when interacting with our Service.

3. Purposes for Collection, Use, and Disclosure

We collect, use, and process your personal data strictly for the following purposes:
• To provide, maintain, and continuously improve the Evokoa Service and operational intelligence graph.
• To manage your account and provide customer support.
• To send administrative notices, technical updates, and security alerts.
• To comply with applicable legal obligations in Singapore and resolve any disputes.

4. Protection and Retention

We deploy robust, industry-standard administrative, physical, and technical safeguards to secure your personal data against unauthorized access, modification, or disclosure. We retain personal data only for as long as it is necessary to fulfill the operational purposes set out in this Policy, or as required by applicable laws.

5. Access, Correction, and Withdrawal

Under the PDPA, you have the right to request access to or correction of your personal data held by us. You may also withdraw your consent for the continued use and disclosure of your personal data at any time, subject to legal or contractual restrictions.

6. Contact Our Data Protection Officer

If you have any questions concerning our privacy practices or wish to submit a data request, please contact our Data Protection Officer at team@evokoa.com.